Privacy policy

Last Updated: September 5, 2026

At Neel’s Perfumes, operated by Neels Cosmopro Private Limited, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order and purchase information

  • Product preferences and customer-service communications

  • Website usage information

  • Device, browser, and technical information

  • Information provided when you voluntarily contact us

Payment information may be processed through third-party payment providers. We do not intend to retain complete payment-card details on our own systems.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Communicate with you about your orders

  • Respond to customer-support requests

  • Improve our products, website, and services

  • Prevent fraud, misuse, or unauthorized activity

  • Maintain business and transaction records

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where permitted and where applicable

3. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment-service providers

  • Shipping and logistics partners

  • Website and technology providers

  • Customer-support service providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

We do not sell your personal information simply for the purpose of selling personal data.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Third-Party Services

Our website may contain links to or use services provided by third parties. Their privacy practices are governed by their own policies, and we encourage you to review those policies where applicable.

7. Children's Privacy

Our website and products are not intentionally directed toward children. We do not knowingly seek to collect personal information from children.

8. Your Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or other actions concerning your information.

To make a privacy-related request, please contact us using the contact details provided on our website.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

10. Contact Us

For privacy-related questions or requests, please contact Neels Cosmopro Private Limited through the contact details provided on our website.

Neel’s Perfumes
Vadodara, Gujarat, India

Neel’s — Your Privacy Matters.